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Zurich RC General — Business Public Liability Insurance

Technical parameters

Price and term

Price: calculated on turnover, the activity, the modules taken, the limit per claim and year, and the excess
Term: annual, renewed automatically

What the policy is built from
Cover What it answers for How it is taken
Operating liability
RC de explotación
Harm to others arising from what you do: a customer slips, equipment damages someone’s property, work damages the premises next door core of the policy
Employer’s liability
RC patronal
An employee’s claim after an accident at work, over and above what Social Security pays added as a module
Products and completed-work liability Harm caused after the goods are sold or the job handed over added as a module
Cross liability
RC cruzada
Where several contractors work on one site and the harm is done to each other added as a module
Accidental pollution A spill, leak or discharge — harm to the environment and to others added as a module
Union and mixing
unión y mezcla
Your material spoils someone else’s product it was mixed into. Matters to suppliers of raw materials and components added as a module
Product recall The cost of withdrawing a batch if a defect appears added as a module
Extension to the USA, Canada and Mexico A separate module: litigation practice there is a different world added as a module
Legal service for the business Zurich’s lawyers conduct your defence and claim on your behalf core of the policy
What none of the covers will pay for
Wilful, fraudulent and intentional acts, and bad faith or gross negligence by directors, partners and managers
Deliberate breach of the rules governing your activity
Contractual obligations that would not be enforceable but for the agreement itself
Risks that must be covered by compulsory insurance
Directors’ and officers’ liability — there is a separate D&O product for that
Ten-year construction liability under art. 1591 of the Civil Code and art. 17 of Law 38/1999 on building
Theft and larceny
Road traffic — harm caused by motor vehicles
Marine activity: vessels, platforms, offshore wind turbines
War, insurrection, terrorism, strikes and lock-outs, government action
Extraordinary natural events — earthquakes, landslides, hurricanes, floods
Nuclear reactions and radiation

The list of covers and the common exclusions come from Zurich civil liability policies in force and from the small-business product conditions. The figures in the example are from one specific policy and are not a tariff: your limits, excess and modules are fixed in the particular conditions.

What this policy is

Zurich RC General is the modular civil liability policy for a business. The base
is operating liability, and modules are added on top to match the activity. It covers harm
caused to third parties: bodily, material and the consequential losses of both.

How it is priced, and why that matters

The premium is based on turnover, not on floor space or headcount. Which has a
practical consequence that is easily forgotten: if turnover grows, the policy needs
revisiting
. The declared figure is what the price was built on, and any gap between it
and reality is argued, in a large claim, against you.

An example from a real policy

Electric scooter and non-motorised vehicle rental in Tenerife, declared turnover
€100,000. The base cover, operating liability, was taken:

  • €600,000 per claim and per year;
  • for bodily injury, no limit per victim;
  • cross liability, €300,000;
  • €500 excess.

The other modules — pollution, employer’s, products, union and mixing, recall —
were not taken. That is what modular means: you pay for what is to the point.

Such a policy also states that users of the rented vehicles are not insured
persons
, while their claims against the company are covered where the harm stems from
failures of organisation, of the installations or of the materials supplied. The
distinction is fine and decisive in a negotiation.

Territory and the time limit for claims

The territory is set in the policy. For the construction module the rule is
occurrence plus 24 months: a claim is covered if brought within two years of the
contract ending. In construction that is decisive, because defects do not surface at
once.

What it does not cover

The exclusions are common to every module. Two deserve singling out, because they are
routinely assumed to be covered:

Ten-year construction liability under art. 1591 of the Civil Code and art. 17 of
Law 38/1999 does not belong here — there is a separate compulsory policy for it. And
directors’ and officers’ liability, for which D&O exists.

We will price it on your activity

Send us your line of business and your annual turnover — that is enough to quote and to tell you which modules you need and which would be wasted. If you already have a policy, we will look at that too: the gap is usually in the declared turnover.

Zurich RC General — Business Public Liability Insurance

Typical tasks that this policy solves

Responsibility
How to shield your business in Spain from lawsuits and customer accidents?
If a customer, a visitor or someone else’s property is harmed through the business, civil liability covers both the compensation and the legal defence.
Responsibility
Employer’s Liability Insurance: RC Patronal Protection in Spain
If an employee is injured at work and brings a claim against the employer, this cover pays the compensation and the court defence.
Responsibility
Liability Insurance for Personal Mobility Rental Services (RC)
If the business hires out equipment or vehicles, liability for harm caused while they are in use falls on the owner. This cover takes it on.
Responsibility
How to shield your business from legal costs and claims?
Legal protection for the business: advice, disputes with suppliers, the landlord and staff, and representation in court.
Premises
Education Center Insurance: Responsibility for Students
The policy covers responsibility for students, including minors, and for incidents during lessons.
Premises
Restaurant and Bar Insurance: Protecting Your Business and Your Guests
The policy reflects what catering actually faces: kitchen equipment, food spoilage, food poisoning and liability towards guests.
Premises
Beauty Salon Insurance: Liability and Assets
The policy reflects the risks of a beauty salon: devices, products and liability for harm to a client’s health during treatment.
Service
Emergency Service for Business: 24/7 Support Included in Your Insurance
Round-the-clock call-out service: plumber, electrician, locksmith and glazier. The insurer pays for the visit and the emergency work.
Agent's opinion Agent's opinion

The modularity of this policy is both its virtue and its trap. The virtue: you do not pay for other people’s risks. The trap: a module not taken looks in the policy exactly like one that was — a line reading “no contratada”. It is easy to miss, and to discover at the moment it was needed.

So at every renewal I go through the module list again and ask: have you taken on staff? have you started manufacturing, or finishing off other people’s work? do you now carry or store fuel, chemicals, oils? A yes to any of those means last year’s policy is no longer about you.

And I will repeat the most important part: watch the turnover. It does not merely affect the price — it is the very basis of the contract.

Galina Miloserdova, exclusive agent for DKV and Zurich